
lxsid
productions
Last Updated: 06/06/2025
1. Definitions
• “Client” refers to the individual or business engaging lxsid Productions.
• “Production” refers to the filming, editing, and delivery of video content.
• “Deliverables” means the final video(s) and associated media agreed upon in writing.
• “Agreement” means this Terms and Conditions document and any accompanying quote or proposal.
⸻
2. Booking and Payment
• A 100% deposit is required to confirm all bookings. No work will commence until the payment has been received.
⸻
3. Cancellation & Rescheduling
• Cancellation more than 14 days before the scheduled shoot: full refund.
• Cancellation within 14 days: 25% is non-refundable.
⸻
4. Creative Control
• lxsid Productions maintains creative direction during production unless otherwise agreed in writing.
• The client will be given up to 2 rounds of revisions on the final edit. Additional revisions are billed at $75/hour.
• If the client is not satisfied with the final video after the agreed revisions, we will rework it until satisfaction or issue a full refund (see Guarantee section below).
⸻
5. Client Responsibilities
• The client is responsible for securing locations, permits, and talent releases unless explicitly included in the agreement.
• The client agrees to provide timely feedback and all required materials to avoid project delays.
⸻
6. Turnaround Time
• Typical turnaround is 7–21 business days depending on project scope.
• Rush delivery is available upon request for an additional fee.
⸻
7. Intellectual Property
• All raw footage remains the property of lxsid Productions unless agreed otherwise.
• Final deliverables are licensed to the client for unlimited use in perpetuity for the agreed purpose (e.g., web, social, broadcast).
• lxsid Productions retains the right to use excerpts for promotional purposes unless the client requests otherwise in writing.
⸻
8. Limitation of Liability
• lxsid Productions is not liable for damages caused by delays, equipment failure, or force majeure events (e.g., weather, illness).
• Our total liability under this agreement shall not exceed the total amount paid by the client.
⸻
9. Satisfaction Guarantee
• If you are not satisfied with your final video, we will rework it based on your feedback until you are happy—or we will refund your payment in full.
• To qualify, you must:
• Provide feedback within 7 days of receiving the initial edit.
• Allow at least one revision round based on your notes.
• Not publish or distribute the final video in any way.
⸻
10. Privacy & Confidentiality
• Any confidential information shared by the client will be kept private and not disclosed to third parties without consent.
• Both parties agree not to make disparaging remarks about each other publicly or professionally.
⸻
11. Governing Law
• These Terms and Conditions are governed by the laws of New South Wales, Australia.
• Any disputes will be handled in the courts of that jurisdiction.
⸻
12. Acceptance of Terms
• By paying or engaging our services, you agree to these Terms and Conditions.
Contact
I'm always looking for new and exciting opportunities. Let's connect.
0414 533 415